2 day fully digital event, saving you from horrendously expensive air travel and accomodation. We promise not to lose your luggage 😝
Plus, you won’t bring COVID back 🤧
Reset and Reframe your GP Clinic this Year!
Agenda
Day One 27th August 2022
Day Two 28th August 2022
Day One 27th August 2022
09:00 AM – 09:50 AM
Dr. Sachin Patel
Topic
How General Practices are successfully getting Patients to pay more for their service because Government
Won’t!
Key takeaways
Transition from bulkbilling to mixed or private billing
If you are already mixed or private billing, learn how to have more patients willing to pay more
How to deliver high value and charge accordingly – get paid what you’re worth
Eliminate waste on the expense side
10:00 AM – 10:50 AM
Chris Smeed
Topic
The Benchmark Reveal – Which Datasets are Successful Owners Using, and How Can You Get Yours?
Key takeaways
The General Practice industry trends found in benchmarking data
What these trends mean for practices and practice owners
Why practice owners need to adopt data
How practice owners can save time and see more patients through improved process
11:00 AM – 11:50 AM
Paul Copeland
Topic
Focus on Filling your Financial Bucket and Avoid Drilling Holes in it
Key takeaways
Understanding the “real” potential for payroll tax in your practice and how to minimise this risk
Use benchmarking data to help plan financially for the coming year
Maximise your opportunities to minimise tax legally
Guaranteed walk away with something you did not know
12:00 PM – 12:30 PM
Lunch
12:30 PM – 01:20 PM
POWER SPEAKER – Andrew Griffiths
Topic
It’s Time to Start Charging What You’re Really Worth
Key takeaways
Hot off the back of my latest book, “Someone has to be the most expensive, why not make it you?”,
this keynote presentation is designed to help business owners, entrepreneurs, leaders – really
anyone in business, appreciate their worth and value in a changing world. Being the cheapest is a
terrible strategy, filled with so many issues. But it’s not easy to start charging what you’re worth
if we are running on old data, poor self worth and lack of an alternative model. My whole message
here is that there has never been a time than right now to start charging what you are truly worth.
And this covers a lot of ground. Energetic, fun and with a deep and powerful message, this is one of
my most popular presentations.
01:30 PM – 02:20 PM
Marcus Wilson
Topic
Payroll tax and Flow of Money: Practical Implications
Key takeaways
Always seek professional legal and accounting advice
No option is without cost and risk
Plan for the change management pain involved
Tips to avoid losing your staff and doctors in the process
There is light at the end of the tunnel
02:30 PM – 03:20 PM
Dr Emily Carroll
Topic
Tales of Success from The Front Lines in (very) Tough Times
Key takeaways
This session will explore the journey of two members of Scale My Clinic, as they share their
experiences of what did and didn’t work as leaders, the challenges they encountered, how they
overcame these and the lessons they learnt. Often general practice can feel very isolating but by
sharing our stories we realise that other owners are experiencing the same issues.
03:30 PM – 04:45 PM
Expert Panel Discussion
Reset and Reframe your mindset and business.
Dr Annie Marshall (General Practitioner/ Director – Rozelletotalhealth, Rozelle, NSW),
Dr Sarah Chalmers (President-Australian College of Rural and Remote Medicine),
Albert Naffah (CEO – Commonwealth Bank Australia)
Clodagh O’Doherty (General Manager, The Bennelong Medical Clinic)
Candidates for RACGP Presidents
Dr Julian Fidge
Associate Professor Charlotte Mary Hespe
Dr Nicole Higgins
Dr Chris Irwin
Professor Brad Murphy
Dr Chris Ogonowski
Dr Kate Wylie
Day Two 28th August 2022
09:00 AM – 09:50 AM
KEYNOTE SPEAKER – Stacey Barr
Topic
How Performance Measurement is Really a Problem Solving Tool
Key takeaways
Why measuring performance equals problem solving
The worst thing we can do with a KPI or performance measure
How 10-year-olds can help us write better goals
Why brainstorming must stop
The most valuable feature that off-the-shelf dashboards are missing
10:00 AM – 10:50 AM
Ryan Sela
Topic
GP Financial Operating System – “Fix your Financial Focus”
Key takeaways
Fixing Foundations
Leveraging some key automation, tools and systems
Tracking your numbers
11:00 AM – 11:50 AM
Kody Thompson
Topic
How To Save 70% On Your Admin Staff Costs
Key takeaways
7 reasons why your clinic MUST embrace the power of Virtual Assistants
How Virtual Assistants will help your Australian team to be more productive and avoid burnout
A list of 138 things GP’s can outsource to a Virtual Assistant
How to ensure you and your patients data is kept safe when working with distributed team members
What are the 3 main ways to find a Virtual Assistant and which is best
How to calculate what you’ll pay, plus how and when to make payments
How to get your new hire off to a great start and build a winning culture
The 3 biggest management mistakes most make and how to avoid them
How to go from one to building a small or large team of Virtual Assistants
12:00 PM – 12:30 PM
Lunch – Gratitude Rooms
12:30 PM – 01:20 PM
Dr Todd Cameron
Topic
GP Recruiting 101.
How to make it rain in a drought
Key takeaways
Common mistakes
Build the bait
Get active – quantity > quality
Be prepared
Close the deal
01:30 PM – 02:20 PM
Kim Mccauley
Topic
Adapting to a changing landscape to lift the viability and sustainability of your practice.
Key takeaways
What are the macro economic factors impacting general practice.
How are practice owners maintaining / increasing profits against rising costs.
How can technology both enhance the patient experience and improve sustainability of a practice.
General Practice Owner, Business Coach, Co-Founder - Scale My Clinic
Topic : 7 Simple Strategies to Tackle 2022 & Roadmap to Success
Dr Sachin Patel
General Practice Owner, Business Coach, Co-Founder – Scale My Clinic
Topic : The 5 Drivers Of A Profitable General Practice
Tom Crapp
Director, HR 4 GP
Topic : Mould your HR strategy to build a
strong business.
Richard Boothby
Director, Switch Telecom
Topic : Lead your business into the future with technology
Daniel Church
Founder & Managing Director, DJC Systems
Topic : Here’s how cloud adoption can deliver security, accessibility and scalability to your medical practice.
Kody Thompson/ Dale Beaumont
Director -Lightning Sites, Director - GP Hero / CEO and Founder - Business Blueprint, Director - GP Hero
Topic : How To Leverage The Power Of Remote Teams To Manage And Grow Your GP Practice
Dr Emily Carroll
Co-Owner – Pear Tree Family Practice, Business Coach – Scale My Clinic
Topic :
The Leader’s Journey in the New Norm
Ryan Sela
General Manager, GP Bookkeeping Service
Topic : 5 Ways that flying blind will kill your practice, and how to protect yourself from financial disaster.
Dr Amantha Imber
Founder - Inventium
KEYNOTE SPEAKER
: Thank God It’s Monday: How to create the best place to work in the universe
Dr Todd Cameron
General Practice Owner, Business Coach, Co-Founder - Scale My Clinic
Topic : Five Easy Steps To Bigger Profits
Dr Sachin Patel
General Practice Owner, Business Coach, Co-Founder – Scale My Clinic
Topic : The Growth Cycle Of a Clinic
Lee Selsick
Co-Founder at Next Brand
Topic : The Power Of Branding To Attract Doctors and Patients
Claire Ponsford
Co-Founder and owner – Wavelength International
Topic : GP recruitment – Stand out in a GP Drought
Mike Watson
Founder and Director - Design Doctors Australia
Topic : Clinic Design That Attracts GPs and Patients
Paul Copeland
Director - William Buck
Topic : The Accounting Roadmap
Dr Emily Carroll
Co-Owner – Pear Tree Family Practice, Business Coach – Scale My Clinic
Topic :
Leaders Journey
Lachlan McPherson
Founder & Director - Healthsite
Topic : Digital health solutions driving improvements in service delivery, clinical outcomes and patient experience.
Chris Smeed
Co-founder & CEO - Cubiko
Topic : Don’t drop the ball during the pandemic
Marcus Wilson
CEO - Surgical Partners
Topic : Slick Systems To Impress Your GP Team
Hon. Julia Gillard
The 27th PM of Australia, Chair of Beyond Blue.
Topic : Leadership in Tough Times
Dr Todd Cameron
General Practice Owner, Business Coach, Co-Founder - Scale My Clinic
Topic : The Practice Success Blueprint Every GP Owner Needs to See
Dr Sachin Patel
General Practice Owner, Business Coach, Co-Founder – Scale My Clinic
Topic : Identifying Areas of Financial Return in Practice Ownership
Belinda Hegarty (Head of Healthcare, CommBank),
Jonathan Foyer (National Director Medical Services, CommBank), Belinda Allen (Senior Economist, CommBank) and Kevin Wisdom-Hill (CEO Summit Health).
Topic : Driving growth in your GP practice – CommBank research & panel
Lachlan McPherson
Director – Healthsite
Topic : Marketing Approaches for Ideal Patient Attraction
Paul Copeland
Director - William Buck
Topic : Financial Structures for a Growing GP Business
Jerry Kennard
CEO – Evoke Projects
Topic : Optimal Clinic Design and Layouts
Chris Smeed
Co-founder & CEO - Cubiko
Topic : Dashboards for COVID
Richard Boothby
Director – Switch Telecom
Topic : Phone Systems for Productivity and Effectiveness
Louis Putter
CTO Peter Demaio, Founder – AutoMed Systems
Topic : Automating Vaccination at Scale
Todd Hermon
Founder & Director - Healthsite
Topic : Special Guest Speaker
Dr Todd Cameron
General Practice Owner, Business Coach, Co-Founder - Scale My Clinic
Topic : Practice Owner Model for Success
Dr Sachin Patel
General Practice Owner, Business Coach, Co-Founder – Scale My Clinic
Topic : Avoiding Shared Debt Recovery
Tom Crapp
Director at Prosper People
Topic :Elevating employee performance
Peter Treacy
General Manager
Topic : GP Recruitment made easy
Simon Strong
Managing Director at United Health Services Australia
Topic : How do I cut overheads without damaging my business?
Kelly Chard
Director at Growth MD
Topic : Structuring for Success
Brian Wong and Brendan Idema
Relationship Executive
Topic : Borrowing to Grow my Practice
Chris Smeed
Co-founder & CEO - Cubiko
Topic : Data driven improvement
Josh White
Marketing Director at SMRT Digital
Topic : Marketing without the
AHPRA hassles
Marcus Wilson
CEO at Surgical Partners
Topic : Fraud detection 101 and easy, simple GP distribution solutions
ANDREW GRIFFITH
The Entrepreneurial Futurist
Australia’s #1 Small Business Author
From humble beginnings growing up as an orphan to innovative entrepreneur, global speaker and international bestselling author, Andrew Griffiths is a powerful inspiration to business owners and entrepreneurs around the world. His passion is future proofing and he brings his own unique and entertaining style to this very big and very relevant topic.
Andrew Griffiths is best described as an entrepreneurial futurist – in other words he specialises in future proofing businesses across virtually every industry and in every corner of the planet. With 13 bestselling books sold in 65 countries (and he has just released his 14th book) and a client base that includes organisations such as the European Union, CBS, Hewlett Packard, Hertz and Telstra, to mention just a few of the 500 organisations he has worked with, he is clearly sought after to provide advice and wisdom for the smallest of businesses to the largest of organisations
Why is this topic important to you?
Hot off the back of my latest book, “Someone has to be the most expensive, why not make it you?”, this keynote presentation is designed to help business owners, entrepreneurs, leaders – really anyone in business, appreciate their worth and value in a changing world. Being the cheapest is a terrible strategy, filled with so many issues. But it’s not easy to start charging what you’re worth if we are running on old data, poor self worth and lack of an alternative model. My whole message here is that there has never been a time than right now to start charging what you are truly worth. And this covers a lot of ground. Energetic, fun and with a deep and powerful message, this is one of my most popular presentations.
Dr Sachin Patel
General Practice Owner, Business Coach, Co-Founder – Scale My Clinic
Sachin Patel is a GP entrepreneur specialising in business coaching whose mission is to help General Practice Owners transform their businesses and their lives. Sachin co-founded Scale My Clinic (2018). In addition, he operates Aged Care GP which he founded in 2014.
Sachin was the Managing Director (2015-17) of Dr Sicknote (now known as Qoctor) a revolutionary telehealth service for the Australian marketplace.
Sachin was Co-Founder and GP Principal at Laurimar Medical & Mernda Village Medical between 2010 and 2016 where he developed and oversaw the 19 doctor, 50 staff multi-site operation.
Sachin’s clients describe his coaching style as ‘subtle and highly effective’, ‘gifted at asking the right questions at the right time’.
Why is this topic important to you?
General Practices are facing unprecedented cost pressures whilst funding has been stagnant for a decade. Viability is at risk for many, and the only funding aside from government is Patients. Those who successfully deliver value to patients who will willingly pay have a distinct advantage.
Key takeaways from the session
Transition from bulkbilling to mixed or private billing
If you are already mixed or private billing, learn how to have more patients willing to pay more
How to deliver high value and charge accordingly - get paid what you’re worth
Eliminate waste on the expense side
Dr Todd Cameron
General Practice Owner, Business Coach, Co-Founder – Scale My Clinic
Todd is a GP and opened his first clinic in 2003 in Caroline . He and his team grew Modern Medical to a network of nine locations. A founding Board Member of ASX listed BGD later Zenitas ASX : ZNT),Todd switched from running medical clinics to conducting due-diligence and saving owners from their own mistakes.
As a founder of Scale My Clinic, Todd’s personal mission is to give GP clinic owners their lives back and create financially sustainable GP Practices. He does this by helping our members design better teams and systems which open the door to excellence. b
Why is this topic important to you?
Australia-wide shortage of GPs means high competition for GPs. You either pay attention to it, or you lose.
Key takeaways from the session
Common mistakes
Build the bait
Get active - quantity > quality
Be prepared
Close the deal
DR KAREN PRICE
RACGP President
As a former practice owner, RACGP Victoria Co-Deputy Chair, Chair of Women in General Practice and a GP for more than 25 years, Dr Karen Price came to the role of President with plenty of experience under her belt. Karen’s priorities as RACGP President include transforming the vision of a vital general practice sector. This includes funding for general practice and improving the college’s engagement with members from remote/rural to urban areas. Establishing a lifelong college of innovative learning to support new GPs through their vocational journey is an essential RACGP business. Karen is passionate about GPs thriving through effective communication, good governance, teamwork and patient safety, and providing the profession the support it needs to carry out the purpose of our work – high-quality holistic and longitudinal patient care. She continues to promote leadership, advocacy, peer support and evidence-based medicine in her research and her clinical general practice. She is also finishing her PhD at Monash University on the role of peer connection in Australian general practice. Every day of Karen’s Presidency will be dedicated to getting GPs the resources they need to do the job they were trained to do while meeting the high standards the RACGP has always set. It’s our college, so ‘members first’ is a priority.
Chris Smeed
Co-founder & CEO – Cubiko
Chris Smeed is the co-founder and CEO of Cubiko, an innovative platform that gives practice operators the data and insights they need to run a great clinic. Chris has seen firsthand the opportunities that can be realised through harnessing the power of practice data, having worked across practice management and practice support roles himself for over a decade.
Why is this topic important to you?
The landscape of general practice is rapidly changing. Join Chris as he unpacks insights from hundreds of practices to see exactly where the industry is heading, and how practice owners can use their own data to overcome these new challenges.
Key takeaways from the session
The General Practice industry trends found in benchmarking data
What these trends mean for practices and practice owners
Why practice owners need to adopt data
How practice owners can save time and see more patients through improved process
DR EMILY CARROLL
Co-Owner at Pear Tree Family Practice
Dr Emily Carroll is a Scale My Clinic coach, General Practitioner and co-owner of Pear Tree Family Practice, located in Glenelg, South Australia. Pear Tree Family Practice was started from scratch with another general practitioner, based on a shared passion for high quality patient centred care. Through harnessing system approaches, learning about the business of general practice, embracing technology, change and feedback from everyone, owning a general practice has changed from a hassle to a pleasure.
The Leader’s Journey facilitated by Dr Emily Carroll
Harnessing the skills of your team, determining the direction, coaching through difficult times and making hard decisions are all part of a leader’s role. The way we approach obstacles and situations has a big impact. Our techniques, decision making and degree of skill will change and improve over time.
This session will explore the journey of two members of Scale My Clinic, as they share their experiences of what did and didn’t work as leaders, the challenges they encountered, how they overcame these and the lessons they learnt. Often general practice can feel very isolating but by sharing our stories we realise that other owners are experiencing the same issues.
Paul Copeland
Director – William Buck
Paul is a Chartered Accountant and Director at William Buck Chartered accountants with over 25 years’ experience advising clients in the medical industry in relation to business development, strategic planning and tax effective structuring.
Paul’s experience includes assisting practices at a start-up phase, working with group practices and assisting individuals to sell their practice.
Paul has extensive knowledge on practice valuations, benchmarking and payroll tax.
Paul’s expertise in the medical industry has seen him work and present with organisations including the Australia Medical Associated, the Australian Association of Practice Managers and the RACGP to name a few.
Why is this topic important to you?
A deep dive into what you need to be aware of in relation to payroll tax and your practice Latest benchmark data on financial performance for your practice to help in setting budgets Financial opportunities for your practice from a tax perspective
Key takeaways from the session
Understanding the “real” potential for payroll tax in your practice and how to minimise this risk
Use benchmarking data to help plan financially for the coming year
Maximise your opportunities to minimise tax legally
Guaranteed walk away with something you did not know
Marcus Wilson
CEO – Surgical Partners
Marcus is an Engineer by training, and is passionate about implementing technology-based solutions for the complex challenges facing healthcare practices. Surgical Partners offers clients a mixture of industry level experience, as well as a track record of understanding and resolving issues at the practice administration level. Marcus holds Undergraduate degrees in Chemical Engineering and Commerce, an MBA from INSEAD, and is a CFA charter holder.
Why is this topic important to you?
Recent payroll tax case law has intensified scrutiny on how practices manage their customer doctors’ funds. There are a number of options; all with their many pros and cons; this session will provide practical insights on how to implement and sustain the change required to achieve these options.
Key takeaways from the session
Always seek professional legal and accounting advice
No option is without cost and risk
Plan for the change management pain involved
Tips to avoid losing your staff and doctors in the process
There is light at the end of the tunnel
KODY THOMPSON
Director, Lightning Sites
Director, GP Hero
Kody Thompson is best known as an award-winning entrepreneur, international speaker, and the founder of the hugely successful web development company Lightning Sites. Kody started his first business with $250 of business cards to pay the bills while working full-time as a volunteer Youth Pastor. Within just seven years Kody turned his $250 investment into over $3.5M profit. Building over 1,200 websites, servicing over 800 clients every month and generating in excess of 500,000 leads for his clients. Kody has built a team of over 100 virtual staff for Lightning Sites and has gone on to place over 300 virtual staff for his clients. On a personal note, Kody is a devoted husband and father of two girls. He is passionate about giving back and has launched a not-for-profit project in the Philippines Love @ Scale supporting 250 students.
Why is this topic important to you?
With the administrative demand placed on clinic’s ever increasing, and one of the biggest skills shortage ever seen in Australia – finding quality staff, keeping them, and staying on top of the day-to-day tasks within the clinic is nearly impossible – that is, if you are not embracing the power of Virtual Assistants.
With a well trained and managed Virtual Assisstant I can show you how you can save up to 70% on your administration staffing costs whilst doubling or even tripling your administrative output.
In this X minute presentation you will learn…
Key takeaways from the session
7 reasons why your clinic MUST embrace the power of Virtual Assistants
How Virtual Assistants will help your Australian team to be more productive and avoid burnout
A list of 138 things GP’s can outsource to a Virtual Assistant
How to ensure you and your patients data is kept safe when working with distributed team members
What are the 3 main ways to find a Virtual Assistant and which is best
How to calculate what you’ll pay, plus how and when to make payments
How to get your new hire off to a great start and build a winning culture
The 3 biggest management mistakes most make and how to avoid them
How to go from one to building a small or large team of Virtual Assistants
RYAN SELA
General Manager, GP Book Keeping Services
With the rapidly changing environment in the medical industry, it now more than ever very crucial that you manage your finances in your business.
Be on top of your numbers!
Keep Close eye on your cashflow
Knowing key areas to focus, monitor and analyse
This session will help you get on the right track with your finances
Key takeaways from the session
Fixing Foundations
Leveraging some key automation, tools and systems
Tracking your numbers
Financial Operating System
PRACTICE BLUEPRINT
Submit Your Score
250K GP Treasure Hunt
Unlock Your Million Dollar Journey in 5 Hours
Paul Copeland
Director William Buck
Paul is a Chartered Accountant and Director at William Buck Chartered accountants with over 25 years’ experience advising clients in the medical industry in relation to business development, strategic planning and tax effective structuring.
Paul’s experience includes assisting practices at a start-up phase, working with group practices and assisting individuals to sell their practice.
Paul has extensive knowledge on practice valuations, benchmarking and payroll tax.
Paul’s expertise in the medical industry has seen him work and present with organisations including the Australia Medical Associated, the Australian Association of Practice Managers and the RACGP to name a few.
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