Your Practice Manager just gave notice.

Maybe with two weeks. Maybe with none.

The owners who come out of this better than they went in aren’t the ones who found a replacement fastest. They’re the ones who resisted that instinct, stepped in, and used the window to understand their own business better than they had in years.

What you’ll get from this episode:

• What Todd calls “the speed demon” — and why the fastest hire is usually the one that lands you back here in six months
• Sachin’s real story: two sites, 50 staff, still consulting full time, and fully under control in under a month
• The one Gallup question that might explain why your PM really left — and why the honest answer might point back at you
• How to temporarily carve up the role so no single person drowns — and what you discover about your team in the process
• The three things owners must never do when a PM exits, including the one that triggers a chain of resignations