Episode 41
Offshore Admin Teams: Separating Myths from Realities in General Practice
LISTEN NOW
Understanding how to build an effective partnership with a VA can redefine how your practice operates. Whether you’re concerned about privacy, team integration, or patient satisfaction, this conversation will offer clarity and actionable advice.
In this episode, we dive deep into the transformative power of virtual assistants in general practices with May Ann Abrasado, Head Trainer at GP Hero. Managing an offshore team may seem daunting, but May Ann breaks it down step-by-step, sharing how practices can successfully integrate VAs while maintaining compliance, improving team efficiency, and enhancing patient care.
If you’ve ever wondered how a VA can revolutionise your general practice, this is the episode for you. May Ann explains why thoughtful hiring, proper training, and cultural alignment are the key ingredients for success.
In this episode of the Scale My Clinic Podcast, you’ll learn:
- How virtual assistants meet privacy and security requirements (00:32)
- The must-haves for onboarding a VA (02:35)
- Steps to recruit and train the perfect VA for your practice (09:01)
- How to integrate VAs seamlessly into your existing team (16:42)
- Common concerns about offshore teams (30:43)
Listen now to discover how virtual assistants can transform your practice into a more efficient, patient-centered business!
If you haven’t listened to our previous episode talking about The Highs, Lows, and Lessons of General Practice: Sachin’s Story, go back and check out Episode 40.
Resources
Free resource: Ultimate Task List for VAs
Subscribe to the Scale My Clinic Podcast for weekly insights and strategies to scale your clinic.
Share this episode with other general practice owners and follow us on Facebook at Scale My Clinic for more updates and resources.
ABOUT MAY ABRASADO
May Abrasado is the Head of Training at GP Hero, a company dedicated to providing world-class virtual assistant solutions for healthcare professionals. With a focus on empowering healthcare teams, May leads the development of comprehensive training programs that equip virtual assistants with the skills and knowledge they need to provide exceptional support to clinics and practices.
Passionate about bridging gaps in healthcare and innovation, May is committed to enhancing operational efficiency and patient care through effective training strategies. When she’s not leading training initiatives, May enjoys connecting with professionals and sharing insights that help redefine healthcare support services through her monthly webinars.
CONNECT WITH MAY ABRASADO
LinkedIn: www.linkedin.com/in/may-ann-abrasado-4769b733a
GP Hero: GP Admin Staff Outsourcing in Australia
Other Episodes
🚨 GP Owners & Practice Managers! 🚨
Are you leaving $50K+ on the table without realising it? Struggling with staffing, rising costs, or hidden revenue leaks?
Join the 5-50-5™ Challenge – a 5-day intensive designed to help you unlock $50K in profit, build a high-performing team, and reclaim 5+ hours per week!
📅 24 – 28 March
⏰ 1 Hour Per Day
📍 Live Online via Zoom
💰 $197 – Fully Refundable if You Don’t See Results
