The GP Recruitment Crisis: How One Clinic Turned a 6-Week Waitlist into a Hiring Engine with Julie Thomson

Episode 72

The GP Recruitment Crisis: How One Clinic Turned a 6-Week Waitlist into a Hiring Engine with Julie Thomson

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Scaling a clinic is never just about adding more rooms or doctors. It’s about building systems, attracting the right team, and aligning leadership to drive sustainable growth.

In this episode, Julie Thomson, Practice Manager and partner at Yeppoon Family Practice, shares actionable strategies for growing a multi-site clinic while solving the toughest challenges owners face: recruitment, inefficient processes, and leadership alignment.

If you’re a GP or Clinic Owner ready to scale smarter, streamline your operations, and lead with confidence, this episode will give you concrete takeaways to implement immediately.

Listen and learn how to turn your clinic into a high-performing, scalable business that works for you, your team, and your community.

In this episode of the Scale My Clinic Podcast, you’ll learn:

Approaching Practice Management with a fresh perspective that identifies hidden opportunities (00:00)
Strategically expanding or merging clinics to increase value and meet community demand (04:02)
How to transform recruitment into a predictable process that attracts and retains top talent (08:12)
How to systematise operations across multiple sites without losing the personal touch (12:47)
Aligning your leadership team and ownership group to accelerate decision-making and long-term growth (17:41)
Positioning yourself to take ownership, increase the practice’s value, and secure your future in healthcare leadership (30:06)

Missed the previous Episode?

Listen to Episode 71 here: Most GPs Get This Wrong: The Must-Know Truth Before You Buy or Build with Ronnie Earl

ABOUT JULIE THOMSON

Julie Thomson is the Co-Owner of Yeppoon Family Practice. YFP Management Services has delivered high-quality, accessible healthcare across the Capricorn Coast since 1975. Led by six Directors, the group operates four sites including Yeppoon Family Practice, Emu Park, Figtree Family Practice, and Complete Skin Solutions in Kawana. Their mission is to make a meaningful difference in community health while supporting a thriving team culture. With 26 doctors (18.1 FTE), nurses, and a strong admin team, they provide services from chronic disease care to skin cancer medicine, women’s health, cosmetic procedures, and more. All practices are privately billed, fully accredited, and supported by Best Practice software for efficient care delivery. YFP is also a proud teaching practice, with over 30 years of experience in training medical students, registrars, and nurses. Their footprint serves more than 40,000 patients across the Livingstone Shire, with a strong focus on intergenerational, sustainable care. Backed by a growth mindset and collaborative team values, YFP continues to lead healthcare innovation in Central Queensland.