Most Practice Owners hit the same wall at some point. They ask their Practice Manager to do something. It doesn’t happen. They ask again. Still nothing. And slowly, the frustration builds.

The honest answer? Usually both sides are contributing.

Todd and Sachin break down the three root causes behind a Practice Manager who won’t perform:

1. A lack of understanding (they don’t actually know what you want)
2. A lack of will (no amount of cash will fix this)
3. A lack of capacity (the environment, not the person, is the problem)

What you’ll get from this episode:

• The three-layer diagnostic: why your PM might not be delivering and how to tell which problem you’re actually dealing with
• Why paying a bonus for poor performance is one of the costliest moves an Owner can make, and what to do instead
• The Eisenhower Matrix applied to your PM’s week: how to identify what should be cut, delegated, or protected
• A real case study: how two Owners turned an underperforming PM into an A-grader over 18 months without replacing them
• The 30-minute weekly meeting that creates accountability and moves projects forward in six weeks or less

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Connect with Todd: LinkedIn

Connect with Sachin: LinkedIn 

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P.S. Whenever you’re ready, here are 4 ways we can help you grow your General Practice without burning out:

1. Ask Us Anything (Free Support): Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who “get it.” [Click here]
2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. [Click to Register]
3. Get the Blueprint: Watch the free Practice Success Blueprint Training; the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. [Watch Training Now]
4. Explore Working With Us: We partner hands-on with a select group of GP Owners each year. Your free Practice Growth Call is where we’ll diagnose your biggest constraint, map next steps, and see if there’s a fit to work together. [Click to Book Your Call]