Clinic owners often think the answer is to work harder, take on more, and push through the overwhelm. But what if you are the reason your clinic has hit a ceiling?

In this episode, Dr Sachin Patel talks with Dr Emily Yvon Carroll — GP, practice owner, and Project X coach — about the tough truth most owners don’t see: sometimes we are the bottleneck in our own business.

Emily shares her journey from struggling clinic owner to confident leader, and the key lessons she’s learned coaching hundreds of Practice Owners through Scale My Clinic’s Project X program.

You’ll hear why information alone doesn’t fix your problems, why avoiding hard conversations with staff only makes things worse, and how shifting your mindset can transform your practice.

If you feel stuck, exhausted, or frustrated that your clinic isn’t delivering the lifestyle, impact, or income you expected, this conversation will show you how to step out of your own way and create lasting change.

In this episode of the Scale My Clinic Podcast, you’ll learn:

• Why more information won’t fix your clinic problems (03:58)
• The hidden cost of avoiding hard conversations with staff (05:41)
• When admin chaos is really a leadership issue (10:31)
• How perfectionism might be keeping your clinic stuck (16:37)
• The surprising breakthrough that comes from tough conversations (18:13)
• Why clinic ownership feels lighter when you stop doing it alone (29:20)

If you haven’t listened to our previous episode talking about The November Choice: One Decision That Will Define Your Practice for the Next Decade, go back and check out Episode 67.

ABOUT EMILY YVON CARROLL

Dr Emily Yvon Carroll is a Scale My Clinic coach, General Practitioner and co-owner of Pear Tree Family Practice, located in Glenelg, South Australia.  Pear Tree Family Practice was started from scratch with another general practitioner, based on a shared passion for high quality patient centred care.   Through harnessing system approaches, learning about the business of general practice, embracing technology, change and feedback from everyone, owning a general practice has changed from a hassle to a pleasure.